Don't Scale on a Weak Foundation

Modern BI Implementation for Government Project Oversight in the Middle East

About Client

  • A government-backed agency for public infrastructure delivery that oversees over 100 large-scale public sector projects via the Enterprise Programme and Project Management (EPPM) platform.
  • Their platform manages over $5.4 million in public funds, enabling live tracking of project milestones, financial disbursements, and service-level agreements across multiple government departments.

Problem STATEMENT

The client’s current EPPM platform was feature-rich but lacked the automation, analytics, and visibility needed for fast decision-making. They also faced: 

Lack of End-to-End Visibility

Our client’s EPPM platform was rich in features but lacked the unified visibility needed to track projects from registration to completion. Data sat in silos across modules like Project Registration, Fund Allocation, and Milestone Tracking, making it difficult to see the big picture.

Limited Internal Expertise

With minimal in-house skills in Power BI, SQL, and KPI framework design, the client struggled to convert raw data into actionable insights. Reporting was often reactive rather than proactive.

Manual, Inefficient Reporting

High reliance on manual reporting slowed down operations, introduced errors, and created bottlenecks in delivering critical updates to stakeholders.

Gaps in Automation

Key processes like compliance tracking, fund disbursement monitoring, and performance metrics were handled manually, delaying decision-making and reducing accuracy.

Tight Timelines & Ongoing Needs

Executive leadership needed dashboards and analytics fast. Beyond initial delivery, they also required long-term support, regular enhancements, and structured knowledge transfer to their teams.

Solution

To meet the client’s needs, together we suggested these: 

Rapid Team Deployment

To accelerate analytics, we quickly assembled a specialist team: a Solution Architect, a Data Engineer, a Full-Stack Developer, a Power BI Developer, a QA Engineer, and a Project Manager. This ensured every stage of the project had the right expertise on hand.

Data Integration & Modeling

We pulled data directly from SQL-based EPPM backend tables, processing it with Power Query and SQL procedures. The data was then structured into a clean, star schema model built for performance, scalability, and faster reporting.

Power BI Dashboards & Automation

We developed role-based dashboards that gave clear visibility into fund disbursement, milestone progress, project health, and SLA adherence. With Power BI Row-Level Security (RLS), each user only accesses insights relevant to their role, keeping information secure and focused.

KPI Framework & User Experience Alignment

Working closely with stakeholders, we created a detailed KPI matrix covering financial, operational, and compliance metrics. Visualizations were optimized for web, mobile, and executive-level views, ensuring clarity for all audiences.

Ongoing Support & Enhancements

We set up a proactive enhancement pipeline to capture user feedback, maintain version control, and fix dashboard issues within defined SLAs. To ensure long-term self-sufficiency, we also provided comprehensive documentation and user guides for the client’s internal teams.

Technical Implementation

Architecture & Engineering

We built a centralized analytics setup using SQL Server and Power BI Service. Power Query M functions and DAX measures handled reusable logic, while a data gateway ensured scheduled refreshes and smooth on-premises integration.

Development & Deployment

Delivered 20+ interactive dashboards with real-time drilldowns and slicers. Designed a KPI matrix aligned to government standards and compliance requirements. Integrated Report Builder for printable, audit-ready reports.

Governance & Knowledge Transfer

Implemented RBAC and Row-Level Security for safe, role-based access. Conducted end-user training, created video walkthroughs, and prepared admin handbooks. Managed change through detailed support logs and release notes.

Technical Architecture

Modern BI Implementation Technical Architecture

Business Impact

Streamlined Reporting & Automation

Live Power BI automation cut manual reporting efforts by 70%, freeing teams to focus on strategic tasks instead of repetitive data prep.

Complete Project Visibility

Achieved 100% transparency into fund disbursements and milestone progress, ensuring stakeholders could track every stage without delays or blind spots.

Faster Decision Cycles

By simplifying the dashboard across departments and key stakeholders, approval times dropped by 60%, accelerating project execution.

Data-Driven Culture

Introduced self-serve BI capabilities, enabling data democratization across departments and reducing dependency on technical teams.

Capability Building

Upskilled internal teams to independently maintain and enhance dashboards, ensuring long-term sustainability of the solution.

Drop Your Business Concern

Briefly describe the challenges you’re facing, and we’ll offer relevant insights, resources, or a quote.

Ankush

Business Development Head
Discussing Tailored Business Solutions

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